Site Map
- Course Guide
- MODULE 1: Writing E-mails and Letters at the World Bank
- MODULE 2: Planning and Drafting Correspondence
- Introduction
- Responsive and Initiative Correspondence
- Comparing Responsive and Initiative Correspondence
- Opening Responsive Correspondence
- Identifying Responsive Reminders
- Opening Initiative Correspondence
- Identifying Responsive and Initiative Documents
- Closing Responsive and Initiative Documents
- Identifying Closings
- Openings and Closings: Reflective Activity
- Planning Responsive and Initiative Correspondence
- The Writer’s Purpose
- The Reader
- The Main Message
- Effective Writing and Correspondence
- Extending the Dialogue
- Assignment 2: Planned and Drafted Documents
- Resources and Documents
- Summary
- MODULE 3: Correspondence Mechanics
- Introduction
- Learning Objectives
- Pretest
- Sentence Patterns and Punctuation
- Compound Sentence with Coordinating Conjunction
- Compound Sentence without Coordinating Conjunction
- Compound Sentence with Transitional Word
- Complex Sentence with Introductory Clause
- Punctuation Practice
- Parallel Construction
- Ensuring Parallelism
- Opportunities for Parallel Construction
- Practice with Parallelism
- More Practice with Parallelism
- Lists and Series
- Relative Pronouns
- Capitalization
- Practice with Mechanics
- Logical Connectors
- Analyze Your Own Writing
- Assignment 3: Revise for Mechanics
- Resources and Documents
- Summary
- MODULE 4: Correspondence Style
- MODULE 5: Bad-News Correspondence
- Next Steps