Summary

After drafting your document, you must revise it. In revising you should address any problems of style that might keep your writing from being effective. These problems include

• Lack of conciseness (wordiness, redundancy, repetition, unnecessary words)
• Absence of action (noun-based style, passive voice)
• Inappropriate or inconsistent tone

Eliminating bureaucratic style and using an appropriate tone will improve your writing and help you achieve your purpose. Bureaucratic style undermines your purpose and contributes to the reputation of stuffy, incomprehensible writing that persists (and is sometimes encouraged!) in many large bureaucratic organizations. This style of writing often results in a frozen tone that is inappropriate for your readers.

Good writing at the Bank requires careful attention to style and tone. Your message will be clearer, and your readers will thank you!