Learning Objectives

By the end of this module, you will be able to

• Distinguish between two types of correspondence: responsive and initiative.
• Assess a document’s purpose, the reader’s identity and needs, the main question that the correspondence will answer, and the main message.
• Plan a responsive and an initiative document by completing a Dialogue with the Reader Worksheet.
• Draft an e-mail, a letter, or a short document based on the information developed in the Dialogue with the Reader Worksheet.