Step 5: Appropriate Closing

In your closing, you can suggest another positive action, make reference to the future or the past (whichever is more positive), or simply be cordial. If you are willing to answer additional questions, encourage the reader to get in touch with you, but only if you are sincerely willing to do it.

Suggest positive action:

• Please resubmit the accounts on the enclosed form.
• In the future, submitting your figures by the 15th will ensure that they are ready for you by the 1st of the next month.
• We hope that your suggestion will find the interest it deserves.
• Although we must cancel this contract, our other contract with you will remain in force, and we continue to value this partnership with you.

Make reference to the future or past:

• We look forward to working with you on future projects.
• I enjoyed meeting with you last week.

Be cordial:

• As always, it is a pleasure to work with you.
• If there is some other way I can help, I would be glad to. You can reach me at ….