Module 3
Correspondence Mechanics

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Ensuring Parallelism

Below is one way the list could be revised to maintain proper parallel structure:

My job responsibilities include

  • Writing letters
  • Answering the phone
  • Providing information to visitors
  • Responding to routine e-mail inquiries

Parallelism does not apply only to verbs, and it does not apply only to bulleted lists. It gives balance and symmetry to other parts of written material as well. Below are four examples:

Verbs: She researched, wrote, and presented the report.

Nouns: The main divisions of my curriculum vitae are education, work experience, and references.

Phrases: We hope the new reporting system will appeal to Bank staff in the External Affairs Department and to Fund staff in the External Relations Department.

Clauses: I wanted to start the project at once; my supervisor advised me to wait; and the Board decided to cancel it completely.