Identify the Pattern
Analyze three drafts of a bad-news letter based on the following scenario. If you were the supervisor, which draft would you prefer?
Scenario. This past year, your unit had a very good intern. You enjoyed working with her. She is now almost ready to graduate and will be looking for a full-time, regular position. At the end of her internship, you were mildly encouraging about her prospects for employment because you expected that two positions were going to fall vacant just about the time of her graduation. One of the positions has already become vacant, as you foresaw, but it is to be abolished because of a budget cut. The other position will not become vacant after all; the person in the position has decided to stay on. Therefore, there is no job for the intern in your unit. Yesterday you received an e-mail from the former intern, and this morning you asked your supervisor for advice. Your supervisor has asked you to respond by letter, not by e-mail. The supervisor wants to take a look at the letter before it goes out; tomorrow is his last day before he leaves on mission, so you must finish the draft of the letter by then. |
Read the three drafts in their original form first, and choose the one you think is most appropriate. Once you have chosen, read the comments on the drafts.
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Did you select Draft 3 as the best? If so, you correctly identified the draft that follows the five-step pattern. Move your mouse over the numbered buttons to view the comments. Then click on the buttons below the document to view the other drafts.
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