Module 2a — Office
Correspondence
and Records
| Course Guide | Module 1 | Module 2a | Module 2b |
Greetings, closures and signatures
There are no established protocols for beginning and ending emails. Although many emailers use no greetings at all, others perceive this as rude. "Hi" is common for very informal emails to people you know, or simply the person's first name. For a work-related email, you should follow the rules for memos.
Formal closures are generally unnecessary, but it is preferable to include your name and an informal closing. You may close with “Thank you,” for example, if you have requested feedback or information. You can use the signature block if you like, including your telephone number.