Module 2a — Office
Correspondence
and Records
| Course Guide | Module 1 | Module 2a | Module 2b |
Assignment 2a description
You will produce a portfolio of model correspondence. The portfolio must include a minimum of four items, chosen from the following:
- a memo, circular or minute sheet
- a letter
- a critique and redraft of a poorly written email
- a meeting record which includes minutes, a note for the file, report or summary note/record
As well, you must complete a number of accompanying analytical tasks. You will find details of these as you work through the module. Your choice of which four to submit should depend on your work writing needs. You can choose two of one type of writing to complete your portfolio.
This module will help you focus on the craft of writing for general office correspondence. Help is also provided on formatting and style. However, for details on these matters you should consult any guidelines or specifications provided by the ILO.
Performance criteria
All items in your portfolio should:
- show a clear statement of purpose;
- be appropriate for their intended readers;
- contain well constructed paragraphs;
- show appropriate organization;
- be written in clear and concise language that is appropriate to its purpose and reader;
- be proofread and be free of spelling, grammatical or other errors;
- be well presented in accordance with ILO format requirements.
The detailed meeting records option you select should at a minimum:
- identify the participants;
- record decisions of the meeting in clear, concise and appropriate language;
- note any follow-up action required.
Editing and resubmissions
Your tutor will give you feedback on your documents, and may ask you to edit some or all of them for re-submission. You can then rework the assignment in the light of the feedback and resubmit up to two times.