Here is an example that typifies common problems related to emails. Identify the problems in this covering email:
To |
All staff |
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From |
Rxxx |
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Date |
20 January 2006 |
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Subject: |
GUIDELINES |
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Dear All,
Further previous message on above subject, kindly replace
guidelines with attached updated version.
Many thanks. |
Type the problems you found |
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Show Answer |
- Subject line is too general.
- The reader has to open the attachment to find out what it is about. The writer should have at least provided a brief description of what the attachment contains.
- Part of the message is written in "telexese". The writer should take care to use complete sentences.
- There is no previous message included so it is impossible for the reader to know what is being referred to.
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