Module 2a — Office
Correspondence
and Records
| Course Guide | Module 1 | Module 2a | Module 2b |
Information or request messages
These are the most common type of message for memos or emails. This example generally follows a direct organizational pattern:
- main idea
- expand on details
- action required
These messages often carry attachments, for example:
- requests for information with a questionnaire attached
- reclassification of positions with a diagram attached
- notification of reporting requirements with detailed instructions attached
- notification of new guidelines with instructions attached
Example
Following is a minute sheet that involves a statement of information followed by a request. Both the organizational pattern and the style of the minute suggest that the writer did not expect any opposition from the primary reader.
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MINUTE SHEET
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Language training costs for Marie Tremblay |
The subject line gives a clear indication of the subject matter of the minute |
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The opening sentence makes the purpose for writing the memo clear. Each paragraph is reasonably well constructed. The action required is clear, specific and reinforced in the end of the message. |
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03.10.05 Martha Sisley |
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