Module 2a — Office
Correspondence
and Records
| Course Guide | Module 1 | Module 2a | Module 2b |
Choosing an approach in your writing
Written messages can be very broadly classified into three styles. The nature of your job will usually dictate the type of message that you write most often.
The types are:
- information or request
- problem-solving
- persuasion
You will examine each of these styles with an example. Notice how each style works with either the direct or indirect approach in determining a pattern of organization.