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Module 2a — Office
Correspondence
and Records
Course Guide   Module 1   Module 2a   Module 2b

Establishing your purpose

An effective message, like any piece of writing, starts off with two main ideas:

  • Know your reader as best as you can.
  • Know what you as the writer wish to achieve by your message. That is, know your purpose.

Being aware of the purpose of your message will give your writing focus and help you to organize your ideas into coherent sentences and paragraphs. A well written message will work to make sure that your reader’s response is the right one.

All other choices about your message should flow from your purpose. They include:

  • determining your main idea;
  • setting the scope of your message;
  • choosing and approach;
  • writing in a particular style.
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