To hear is to forget, to see and hear is to remember, and to do is to understand.
Confucius
This module takes you through the process of producing a report from conception through to proofreading. You will learn by doing rather than by reading about how to do.
The module is presented in three sections. In the first section, Writing the First Draft, you will apply the writing framework discussed in Module 1 to the task of report or proposal writing. You will determine a statement of purpose for your report or proposal and do an in-depth analysis of its intended readers. You will learn to analyse guidelines and other documents to achieve Council of Europe expectations for the document you are planning. You will then organise your material and produce a preliminary draft. The second and most substantial section of the module, Writing Key Sections, will take you through the fundamental skills of report and proposal writing. Using examples from the Council of Europe, you will work on writing specific components of reports and proposals. The final section, Editing Your Document, focuses on the final tasks needed to complete your report or proposal and make it ready for distribution. This section lets you apply what you learned in Module 1 to a single text.
At times during the preparation of your document, you will be asked to reflect on the process that you are undertaking. You will keep a record of the time you take on the various steps and your observations about the process. This time-tracking will help you work out the best way to approach future similar tasks. Throughout the module, you will have the support of your tutor.
On completion of this module, you should to able to apply the principles and strategies of effective writing explored in Module 1 to report and proposal writing. Therefore, by the time you have completed this module, you should be able to:
You will demonstrate your competence by the production of a work-related report or proposal that meets the performance criteria stated in the assignment page.
You are encouraged to develop your report in sections as you work through the module. By the end of the module, you will have already drafted your complete document, and you will be ready to revise based on the feedback from your tutor. As you work through the module, you will also create some planning documents that will help you to develop your report or proposal in a systematic manner. These documents are part of your assignment. You are asked to submit some of them to your tutor before you have completed your report. Reference will be made to these documents in the Assignment Preparation Tasks.
You are encouraged to stay in contact with your tutor as you work through the second module. You will be submitting preliminary documents as you write the report or proposal. You’ll also see some prompts as you work through the module encouraging you to get in touch. These prompts are not requirements, just reminders that one of the best ways to ensure your progress is to stay connected with your tutor.
Before you begin work on this module, choose a writing task to work on throughout. As you are choosing a project, take a quick look at the assignment requirements for this module. This report or proposal should be work-related and ideally a current requirement of your job.
The ideal type of assignment report has an anticipated length of somewhere between six and 12 pages. If you think it will be longer or shorter contact your tutor to ensure the scope is appropriate. If you are writing a proposal typically you are constrained by the length requirements of the funding agency. Contact your tutor to discuss what is required and determine if the proposal is appropriate as an assignment for this course. You can choose to submit an entire report or proposal if it falls within the recommended length or you may decide to work on a section of a report: for example a chapter of a longer report. Either choice will be appropriate for this module.
Requirements for report writing vary across the Council of Europe. For this reason, the module content does not focus on specific types of reports or proposals. The purpose of this module is to allow you to apply general principles of effective writing to any type of report or proposal. You are expected to follow the guidelines or conventions of your department or working area, and the module includes a discussion of things to look for in examples of the type of document you are writing.
Keep in mind though that a degree of flexibility is possible. The most important feature of your assignment is that it is relevant to the kind of work you do. Please do not hesitate to contact your tutor to discuss the nature of the document you would like to write.
Knowing is not enough; we must apply. Willing is not enough; we must do.
Johann Wolfgang von Goethe
Writers at the Council of Europe undertake a range of reporting activities in their day-to-day work. Evaluation and explanatory reports, committee reports, annual reports, mission reports, project proposals, funding proposals: some of these writing activities are relatively straightforward and require little planning. Others are complex and challenging, warranting a multi-step procedure. This section focuses on a procedure for writing complex reports in an effort to equip you with the strategies and skills required for a range of future report writing tasks.
Whether they are simple or complex, neither reports nor proposals are detective novels. You don't have to build to a climax, reveal clues as you go or even keep the reader in suspense. Reports and proposals are much simpler. They are working documents. The sooner the reader knows the plot, the easier it is for everyone. If you keep this in mind, you will find the task of developing an effective document much more achievable.
In this module, we will examine the writing process more deeply by applying it to report and proposal writing in general and to the document you’ve chosen for your assignment in particular. The aim is to provide you with useful tools for all your future writing projects.
You have already explored the notion of purpose in Module 1. We called it your desired response: what you want the reader to do as a result of reading your document. (Click here if you need to refresh your memory of this part of Module 1.)
Who are you writing for? Why? Answer these questions, and you will be ready to write your statement of purpose. To answer them, you will need to discuss the requirements with your manager or whoever else assigned you the writing task. You may need to consult earlier versions of the document (last year’s report, for example, or an earlier proposal) to fill in your knowledge of what’s needed. Continue asking questions until you are clear about the requirements.
A good report shows a strong relationship between its findings, conclusions and recommendations; a good proposal shows a strong relationship between its statement of need and project proposal. These connections create coherence in the document, and they begin with the statement of purpose. Consider this in the context of some common reporting tasks.
Click on "As a result" in the following statements of purpose to see the corresponding purpose of the report.
of reading my progress report, my reader will support my recommendation that this project be extended for six months.
The report would recommend an extension and provide support for this recommendation.
of reading my mission report, my reader will have a clear idea of the discussions that occurred during the mission.
The report will identify predominant themes of the discussions.
of reading my evaluation report, my reader will know the reasons for success or failure of the programme under consideration.
This report will allow for the next step in considering the future of the programme that has been evaluated. The report, then, will help determine the future of the programme.
of reading my proposal, my reader will fund the [name] project as described in my proposal.
The proposal will provide a strong case for the project, both in terms of its value and feasibility. It will convince the reader to support the project.
Compose a purpose statement now for the document you will be writing. Remember that your purpose statement should begin, “As a result of reading my [report/proposal], my readers will…”
As a result of reading my report, my readers will…
This purpose statement will help you stay focused as you write. If you find your writing is beginning to stray from your purpose you can always re-evaluate your report, or perhaps you will find you need to revise your purpose.
From now on, for each assignment preparation task, please record the time taken on any assignment-related activity in your Reflection File.
Save this file in your assignment folder since you will need to return to it as you work through this module.
Many people may read your report or proposal. When you analyse your readers, we want you to focus on particular types of readers: those who will be reading your report or proposal for the information and ideas it contains. You will have other readers too: in this case your tutor and possibly a manager or colleagues who are assisting with the document. When you analyse your readers, do not focus on this latter group. One way to think of this is that your analysis should focus on your document’s audience. Your manager, your tutor and your colleagues are often not the audience: they are your coaches and cast members who are helping prepare the work.
You will have primary readers, probably including a key decision maker, and then you are likely to have other readers (secondary readers). For example, if you are writing an audit report your primary reader(s) will be those who have the power to implement the changes you recommend. Others who work in the auditing programme might be your secondary readers. Although your focus should be on your primary readers and the key decision-maker, it is wise to keep secondary and possibly tertiary readers in mind.
Complete a Reader Analysis Form introduced in Module 1. You will need to submit this to your tutor with your outline.
Record your impressions in the Reflection File you started with the previous Assignment Preparation Task.
Using your favourite prewriting technique, generate the ideas and content required for the document you have chosen to write. If you need to fill in data for your report or find information to complete a proposal do that data collection now.
At this stage, you may find that you see a sample of the type of document you are writing. For instance, if you are responsible for producing an annual report you should look at last year’s report to note the structure and major sections. The process of analysing earlier versions of documents will be discussed more at the beginning of the next major section.
Do not spend any time polishing this very early draft. What you need to do is make some notes on what is required for the document you are writing. Your notes should be detailed enough to use as a basis for outlining, but they do not have to be in order or polished. You can think of this as the equivalent to a quick sketch an artist might make before beginning a painting.
Once you’ve written this rough draft, open the Reflection File that you created in the previous piece of work. In your Reflection file, make note of:
This record can be helpful for you later particularly if you keep track during the drafting process of more than one document. You may find that you can work out an average speed per page of draft, and this will help you with your workflow planning.
Already at this early stage, you have completed three important planning tasks:
Now you need to get down to the business of organisation. This involves establishing your main points which will become the Level 1 headings in your report.
Remember that when you are preparing an outline using Microsoft Word, it is beneficial to use the Styles’ function to assign levels to the headings. This helps you in two ways:
If you use the Outline view this happens automatically. Do consult your Word help menu, though, if you need more information.
Remember to look at your example document again, if you are using one, as you begin the organising process. Many types of documents are written at the Council of Europe, and there are often expectations for things like section names and headings. Save yourself time and frustration by following the model you have found.
How do you arrive at these main points? There are a number of ways, and they are all about distilling the essence of what you want to communicate. Here are three strategies to help you. Think about the report that you are planning to write. If you are struggling to focus try one of these strategies. You can type your answers in the fields below each strategy.
Imagine you meet a very important person in the elevator who asks you about your work. You want to tell this person about the document you are writing, but you only have time to mention a few key points. What would you say?
Ask yourself this: what is the absolute minimum that you want your reader to know if you know they are just scanning the document?
Imagine you have told your reader the title and purpose of your report. What questions would you expect them to ask? The questions you anticipate can form the basis for your headings.
Writing a report is similar to writing a news story. In both cases, the reader wants to get the most important information first. This tempts the reader to read further – perhaps to click for more information in a news story – and assures that if they do not go further they will know the most important thing.
When you glance at a news website, you immediately know what each story is about. The title tells you that, and the few words below the title tell you a little more. If you are interested you will click to follow up with more details. From the earliest link, you will know what to expect from the story.
You can visualise this approach by thinking of your writing as an inverted triangle.
There are many applications of this concept from the whole-document level to the paragraph level.
Putting a summary first in a report allows your reader to begin reading with a framework on which to attach new ideas. Comprehension or understanding is only possible when there is a bridge between the new and the known. For example, if you have no experience in piloting an aircraft it would be difficult for you to understand a lesson on aerobatics. The summary up front gives you some known information on which to link new information.
Putting a summary first allows your reader to begin reading with a framework, as in the report. In most proposals, a statement of need at the beginning of the report prepares the reader to understand why the project is important.
Beginning your email or memo with an informative subject line helps focus the readers’ attention. It is important to keep your subject line brief: a few words, not a paragraph.
Placing your topic sentence at the beginning of a paragraph draws the readers’ attention to the main idea.
The flow of a piece of writing affects how its readers interpret ideas. If a document’s organisation doesn’t provide readers with the information they are looking for in an organised way they will lose interest.
The reader does not need, or want, to know about all the steps you took along the way to forming your conclusions. Instead, the reader wants to know what those conclusions are and if you have sufficient logical support for them. What is required on your part is organisation or structuring of your material to express your conclusions clearly and your support for them.
Organisation is based on:
Level 1 headings become the signposts of your document, with each section heading clearly indicating the nature of the content below it. Depending on the size and complexity of the document, you will need to divide the information under each Level 1 heading into subsections (level 2 headings) and so on.
For example, here is a partial look at the hierarchy of ideas as organised in this section of this module:
| Drafting your document | ||
| Determining your purpose and analysing your audience | Prewriting | Organising |
| Defining your purpose Reflecting on the writing process Analysing your readers |
Establishing the main points Achieving flow through organisation Establishing a hierarchy of ideas |
|
Arriving at a hierarchy of headings; however, is not enough to give your writing flow; information needs to be arranged according to patterns so your reader can see the relationship between ideas. This patterning of information should take place at all levels in the document: whole, section and paragraph.
Constructing paragraphs according to various patterns of organisation has been treated in Module 1. There it was treated at the paragraph level. In this module, we will explore patterns of organisation: the section and the whole document.
The document’s purpose and audience should control your choice of a pattern of organisation. Let's look at this in practice.
Imagine that you work with the European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT). With colleagues, you have travelled to Country X to monitor the situation in prisons and other places where individuals are detained. It is now your task to write the report section on prisons. Because it helps you focus, you write this statement of purpose for your report section: As a result of reading this report section, the Government of X will have an accurate assessment of the prison situation in the country.
You and your colleagues have collected a lot of information about prisons. You have decided on five main headings for the report section:
Here is some of the information you have received from colleagues. Indicate which section each note belongs in.
| Your response | Answer | |
|---|---|---|
| Prisoners are held in two main buildings, designated as A and B. | preliminary remarks |
| Your response | Answer | |
|---|---|---|
| There are often long delays in seeing a physician. | healthcare services |
| Your response | Answer | |
|---|---|---|
| Some cells are in a poor state of repair, particularly in Building B. | preliminary remarks |
| Your response | Answer | |
|---|---|---|
| Some prisoners report incidents of ill treatment, particularly in denial of services. | ill treatment |
| Your response | Answer | |
|---|---|---|
| Clothing is regularly laundered and appropriate for the season. | preliminary remarks |
| Your response | Answer | |
|---|---|---|
| Life-sentenced prisoners are seldom allowed to socialise with others, except those in the same cell. | conditions of detention of life-sentenced prisoners |
| Your response | Answer | |
|---|---|---|
| It is often difficult for prisoners to arrange to see a medical specialist. | healthcare services |
| Your response | Answer | |
|---|---|---|
| Quality of food provided is reasonably good. | preliminary remarks |
| Your response | Answer | |
|---|---|---|
| Staffing levels are very low. | other issues |
| Your response | Answer | |
|---|---|---|
| Building B houses life-sentenced prisoners and others whose sentences exceed 10 years. | preliminary remarks |
| Your response | Answer | |
|---|---|---|
| Some prisoners have been physically injured by guards. | ill treatment |
Below are the headings for another short report, this one reporting on an ad hoc committee’s visit to a location where many migrants have arrived. Turn the list into a table of contents that reflects the way you would organise this report.
This is more difficult than it looks. Once you've arranged the headings and checked the suggested responses, consider the way the report is organised. In your view, was an appropriate organisational pattern selected?
The writer of the report chose to organise it chronologically. History is first, then more recent developments and the current situation. Finally, with the heading “Asylum procedures”, the report looks to the future.
Now that you have had a chance to practise some of these ideas, you can put them into action as part of your assignment preparation.
Using the ideas and strategies in this section, produce an outline for your report. You will need to consider, and document, the purpose and audience, the hierarchy of ideas and the pattern of organisation you will adopt. Follow the example of an earlier version of the document you are writing if that is expected.
The headings in your outline will be the headings and sub-headings in your report or proposal. Make them as useful as possible. Substantive headings like the ones in the preceding exercise make it possible for the reader to grasp the main points of the report by scanning the headings. Substantive headings will also make it easier for your tutor to give you useful feedback about the document’s organisation.
Submit your outline and the reader analysis you completed earlier to your tutor for preliminary feedback.
Open a new Word document and save it in your assignment folder.
Develop an outline for your report using one of the techniques discussed in this module.
In your Reflection File, record the approach you used and how effective you found it. Also, record the length of time it took for this step.
In Module 1, we made several recommendations for writing first drafts:
Some additional points may help you to write longer documents.
For the reader, headings:
Read the following excerpts from a report on a consultation process conducted as part of a child-friendly justice initiative. You will notice various points where an ellipse (…) is included; this indicates that parts of the paragraph have been removed to save reading time.
The excerpt is included without the proper headings. From the drop down lists of headings, select the heading that is appropriate for that place in the report. One of the headings provided is an extra one and does not belong in the report. Note that the list contains both headings and sub-headings, and is in alphabetical order.
The Council of Europe is drafting Guidelines on Child-Friendly Justice in close co-operation with the Programme “Building a Europe with and For Children”. To ensure these Guidelines are informed by the views and experiences of children, the group charged with drafting the Guidelines decided to undertake a consultation exercise across Council of Europe states in Spring 2010.
The primary method used was a questionnaire. This was prepared in association with approximately 30 partner children’s organisations including Children’s Rights Alliance for England (CRAE), the European Network of Ombudsman for Children (ENOC) and Unicef. National organisations were asked to distribute the questionnaire as widely as possible and they were also encouraged to use other methodologies, as appropriate, to gather the views of children especially young children and hard-to-reach groups. …
The national organisations all responded differently to the Council’s request for co-operation. Many distributed the questionnaire widely among schools and community-based settings, while others used it to engage with specific groups, such as those in conflict with the law, in detention and in care. … This data was enriched by a range of focus group discussions conducted with particularly vulnerable groups of children (such as those in detention, refugee children and those whose relatives are in prison), and some national organisations submitted useful reports giving context to the consultation exercise, and providing further information on the impact of the justice system on children. …
Despite its shortcomings, the process produced rich data on the views and experiences of children in the justice system. This will continue to be analysed and reviewed in the months ahead. The following is a snapshot of what the children told us.
The respondents ranged in age from a small number of children under 5 and under 10 years, to the vast majority who were between 11 and 17 years, about half of whom were under 15 years. An almost even number of boys and girls completed the Questionnaire. …
A very high proportion wanted more information about their rights and when asked who they wanted that information from, the majority chose their parents or others in a position of trust. Youth workers, and-to a lesser extent-lawyers and teachers featured strongly. …
Children were asked whether they would tell someone if they were unhappy with how they were being treated. The majority said they would and parents, friends and siblings were the overwhelming choice as to who they would tell. …
Children were asked to identify what decisions had been made about them. They reported they had been made by a judge, police officer or teacher in the areas of family law, including care, criminal law and education. …
A significant majority said they had been supported through the process, and about half said that the decision had been made in a setting that was safe and comfortable. As to what would have helped, the vast majority proposed having someone that they trust present.
Almost two thirds said that they understood the decision made about them and a similar number recorded that it had been explained to them. Children were asked who they would prefer to explain this decision to them, and in response they chose family. They expressed opposition to receiving explanations indirectly such as in writing. …
When asked about the key messages for the Guidelines on Child Friendly Justice, children voted in most numbers for:
A number of strong themes emerge from the analysis of the consultation with children. They can be summarised as follows:
Presentation of the findings of the consultation to the group charged with drafting the Guidelines led to the Guidelines being informed directly by the views and experiences of children. During the drafting process, numerous changes were made to ensure that the Guidelines met the needs of children…
In particular, the views of children have been used to:
It was vital to the effectiveness of the Guidelines on Child Friendly Justice that children were consulted about their experiences and their views. This ambitious project demonstrates the value of genuine consultation of children on issues that affect them. It illustrates how such a process can be used to strengthen children’s rights standards in the Council of Europe (and possibly elsewhere).
Building on your outline, write a rough draft of the body of your report now. Do NOT edit it yet. As you work through the rest of the module, you will work on its various parts as we discuss them. You will edit and proofread towards the end of this module.
Do not continue until you have completed this step. You will need a first draft in order to complete the activities in the next section, Writing key sections.
Keep a note of how long the drafting stage takes you and any observations about the process and record this in your Reflection File.
You've just worked through probably the most crucial section in this module. Once you plan a coherent structure to your report, your writing task will be much easier, and you will be able to stay focused on your main message to your readers.
By now, you should have:
If you haven't done so yet, you should return to the earlier part of the module where you were asked to submit your purpose statement and reader analysis. If you are still having trouble deciding what type of report to write or you are having difficulties with the module content up to this point discuss it with your tutor. A short exchange may be all that's needed to get off to a good start.
Writings are useless unless they are read, and they cannot be read unless they are readable.
Theodore Roosevelt
This section focuses on the skills required for writing specific parts of reports and proposals.
The examples were chosen because they clearly show the skills needed to produce the specific components. Your document may not include all of these components and may include other specific components not listed here. These four have been selected because they are common to many reports and because the skills required to write them are applicable to other types of writing too.
Writers at the Council of Europe produce a huge range of reports, proposals and other documents. This course is designed to help you write any of these documents more effectively, but it cannot provide examples of every document type.
When you are assigned a writing task, it is wise to begin by asking for an excellent example of what is required. Referring to an example, whether that is a proposal crafted for the same organisation, last year’s version of an annual report or another monitoring report produced in your section can help you meet your manager’s expectations and write your report efficiently.
Analyse your example document carefully. In particular, make sure you:
Inconsistency in style or formatting creates unnecessary distractions for the reader. When readers encounter inconsistent font styles, page layouts, numbering, graphics and so on, they may conclude there is a reason for the inconsistency and waste energy trying to find the pattern. Alternately, they may just decide that you are careless. As a writer of a document with a message to convey, it is your aim to remove these distractions in order to make your readers' job as easy as possible.
This is why it is important for you to be aware of any style guides that apply in your area of the Council of Europe. You will want to consult the guide, Style guide: Better English and style in print and online, which is included in the resources for Module 1. Be aware, though, that there are other guides in use at the Council of Europe. Be sure you find the one(s) that apply in your area.
It is particularly important to look for examples, style guides and other models if you are preparing a funding proposal. Most foundations and other funding agencies have strict guidelines that must be followed. Many provide examples on their websites or with information packages.
After you have worked through the course section on each element (introduction, conclusion, etc.), work on the corresponding part of your own document. That way you will have an opportunity to apply what you are learning right away, and you will complete the assignment for the module as you complete the module.
Don't forget to reflect on the process you are undertaking by making notes in your Reflection file for each step.
If you have not completed the rough draft of your assignment yet please stop working on this section and complete your draft before you continue.
When you submit your full document at the end of this module, you should let your tutor know if you are following a predetermined style for the report and include it with your submission. That will help her or him provide appropriate critical feedback on the consistency of your report.
It might be thought that a table of contents would serve the same purpose as an introduction. It does not. A table of contents is static, an introduction dynamic, and we want to be on the move towards our conclusion from the start.
When readers make time to read your document, they are likely to be squeezing this reading into a busy day filled with other tasks. They will want answers to a number of questions very quickly, such as:
In general, these questions should be answered in your introduction. If you don't supply the answers you run the risk of losing your readers' attention before they have really begun.
Although the introductory function is important in the Council of Europe documents, you will find that not all documents have a section titled Introduction. You may find sections called “preamble” or “background” that also fulfil these functions. In some cases, a report introduction will be a very basic description of the dates of a mission and those who participated. Do follow the guidance of your manager and make reference to other documents similar to the one you are writing.
In this module, we are talking about the introductions that are typically written as part of a long report for general circulation. Why do readers need introductions? The English author, C.S. Lewis explained, “I sometimes think that writing is like driving sheep down a road. If there is any gate to the left or right, the reader will certainly go through it.”
A clear introduction closes the gates, and helps the reader move smoothly through the report.
The best way to learn about writing introductions is to study examples.
Below is the introduction to an issue paper, “The right of people with disabilities to live independently and be included in the community”, commissioned and published by the Commissioner for Human Rights. The report’s table of contents is included after the introduction. The paper is approximately 40 pages long.
The right to live independently and to be included in the community stems from some of the most fundamental human rights standards both within the Council of Europe and United Nations systems. These standards have been captured in Article 19 of the 2006 United Nations Convention on the Rights of Persons with Disabilities (CRPD). Article 19 of the CRPD also provides guidance for what is included within the concept of living independently and being included in the community.
Understanding what the right to live in the community looks like when implemented, and when violated, is an essential component for the implementation of this right by member states, as well as its pursuit by all relevant stakeholders. This Issue Paper aims to draw out the guidance contained in international standards, and in particular Article 19 of the CRPD, in order to promote this understanding. It also seeks to present this guidance to those who engage in monitoring whether and how governments are implementing the right to live in the community. Monitoring entities may include governments themselves, the international disability community, local organisations of people with disabilities and domestic, regional and international human rights’ organisations and mechanisms.
The right to live in the community applies to all people with disabilities. No matter how intensive the support needs, everyone, without exception, has the right and deserves to be included and provided with opportunities to participate in community life. Time and again it has been demonstrated that people who were deemed too disabled to benefit from community inclusion thrive in an environment where they are valued, where they partake in the everyday life of their surrounding community, where their autonomy is nurtured and where they are given choices. Programmes from around the world have shown that all types of support needs can be answered, and are better answered, in community settings, which allow for expression of individuality and closer scrutiny to prevent abuse.
The right to live in the community with choices equal to others presumes a set of options for living arrangements of which members of a community avail themselves. These vary from country to country and region to region, and their violation with regard to people with disabilities takes different forms. This Issue Paper endeavours to encompass as many of these contexts as possible. It takes into account contexts that rely heavily on institutions, as well as those that do not, that suffer from an acute lack of community support services. Though some sections may be more relevant than others when applied to a specific country, this Issue Paper aims at capturing how the right to live in the community is implemented in various national contexts.
Chapter 1 of this Issue Paper presents the basic elements of the right to live in the community. It sets out the content of the core right and how a grasp of the right (or lack of it) shapes the response.
In Chapter 2, the Issue Paper describes the roots of the right to live in the community and its evolution in European and international law.
Chapter 3 provides more detailed guidance on the implementation of the right. It also looks at the range of ways in which the right may be violated – whether by confining people to institutions, keeping them at the outskirts of society or segregating them within their own communities.
The Appendix to the Issue Paper provides a sample of indicators and guidance questions which can help assess whether, within a national context, a transition is taking place from violation to implementation of the right to live in the community.
The introduction is short and to the point. It has flow and reads as a piece of continuous text. It clusters parts of the report in a meaningful way to reveal the structure of the issue paper. Unlike a summary or an overview, it does not give the specific conclusions or recommendations. It does give a sense of what the reader can expect from the paper and directs readers’ attention to specific parts of the document.
An introduction is a contract between you and your readers. In it, you make specific commitments that must then be fulfilled. The most important of these is your statement about the purpose or focus of your report.
So, introductions in reports have two main functions; 1. to make the purpose of the report clear and 2. to explain the scope of the report.
Their lesser, but still important, functions are:
Your introduction should provide your readers with what they need to prepare them to understand the information in your report and act on your statement of purpose.
Look again at the model introduction you saw earlier. This time, click on the labels indicating the functional components of an introduction to see each component in the example.
The right to live independently and to be included in the community stems from some of the most fundamental human rights standards both within the Council of Europe and United Nations systems. These standards have been captured in Article 19 of the 2006 United Nations Convention on the Rights of Persons with Disabilities (CRPD). Article 19 of the CRPD also provides guidance for what is included within the concept of living independently and being included in the community.
Understanding what the right to live in the community looks like when implemented, and when violated, is an essential component for the implementation of this right by member states, as well as its pursuit by all relevant stakeholders. This Issue Paper aims to draw out the guidance contained in international standards, and in particular Article 19 of the CRPD, in order to promote this understanding. It also seeks to present this guidance to those who engage in monitoring whether and how governments are implementing the right to live in the community. Monitoring entities may include governments themselves, the international disability community, local organisations of people with disabilities and domestic, regional and international human rights’ organisations and mechanisms.
The right to live in the community applies to all people with disabilities. No matter how intensive the support needs, everyone, without exception, has the right and deserves to be included and provided with opportunities to participate in community life. Time and again it has been demonstrated that people who were deemed too disabled to benefit from community inclusion thrive in an environment where they are valued, where they partake in the everyday life of their surrounding community, where their autonomy is nurtured and where they are given choices. Programmes from around the world have shown that all types of support needs can be answered, and are better answered, in community settings, which allow for expression of individuality and closer scrutiny to prevent abuse.
The right to live in the community with choices equal to others presumes a set of options for living arrangements of which members of a community avail themselves. These vary from country to country and region to region, and their violation with regard to people with disabilities takes different forms. This Issue Paper endeavours to encompass as many of these contexts as possible. It takes into account contexts that rely heavily on institutions, as well as those that do not, that suffer from an acute lack of community support services. Though some sections may be more relevant than others when applied to a specific country, this Issue Paper aims at capturing how the right to live in the community is implemented in various national contexts.
Chapter 1 of this Issue Paper presents the basic elements of the right to live in the community. It sets out the content of the core right and how a grasp of the right (or lack of it) shapes the response.
In Chapter 2, the Issue Paper describes the roots of the right to live in the community and its evolution in European and international law.
Chapter 3 provides more detailed guidance on the implementation of the right. It also looks at the range of ways in which the right may be violated – whether by confining people to institutions, keeping them at the outskirts of society or segregating them within their own communities.
The Appendix to the Issue Paper provides a sample of indicators and guidance questions which can help assess whether, within a national context, a transition is taking place from violation to implementation of the right to live in the community.
The introduction provided below is from a document entitled “Internet: case law of the European Court of Human Rights”. Read this very brief introduction and see how many functions you can identify. Copy the appropriate section into the box, then check your answers below.
At the request of the Council of Europe Task Force on Information Society and Internet Governance, the Registry’s Research Division conducted a study on the Court’s case law in respect of issues relating to the Internet.
The aim was to provide a report for the Task Force for submission to the conference organised by the Federal Ministry for European and International Affairs of Austria and the Council of Europe on the theme “Our Internet – Our Rights, our Freedoms – Towards the Council of Europe strategy on Internet Governance 2012-2015” (Vienna, 24-25 November 2011).1
At the request of the Council of Europe Task Force on Information Society and Internet Governance, the Registry’s Research Division conducted a study on the Court’s case law in respect of issues relating to the Internet.
The aim was to provide a report for the Task Force for submission to the conference organised by the Federal Ministry for European and International Affairs of Austria and the Council of Europe on the theme “Our Internet – Our Rights, our Freedoms – Towards the Council of Europe strategy on Internet Governance 2012-2015” (Vienna, 24-25 November 2011).1
Revise the introduction of your report in light of the points covered in this section and the examples given or write an introduction if you did not write one in your first draft.
In your Reflection File, record your observations about this step. Also, record the length of time it took for this step.
If the introduction sets the scene for your document, preparing the reader for what is to come, the conclusion closes the document, reminding the reader of what has been discussed. Not every type of report written at the Council of Europe includes conclusions. Issue papers usually do. Reports to parliamentary committees and reports on the application of various charters and agreements typically combine conclusions and recommendations in a single section; other reports may close with a section summarising trends and drawing conclusions. Still others, such as explanatory reports, typically don’t include a conclusion section at all. Even if the document you are working with does not require a specific conclusion the skills of conclusion writing are still valuable. Executive summaries can be improved by including conclusions and so can many other short documents that summarise longer works.
It is important to remember that in a report or proposal, the conclusion should not introduce new issues or ideas. Rather, it is a summing-up of what has gone before. It may include mention of next steps, but it does not open a new subject.
If you have the option of including a conclusion, you should. Not to do so is a missed opportunity since a conclusion gives you a final chance to reinforce the main message of your report and to revisit the main message in the light of the analysis presented in your report.
With a good conclusion, you can pull all the threads together and remind readers of the initial purpose for writing the report. In other words, the conclusion should confirm for the reader that the report's purpose has been achieved. It should also confirm that the writer/reader contract set up in the report's introduction has, in fact, been fulfilled.
Let's have a look at an issue paper that includes an effective conclusion.
Following is the table of contents of an issue paper entitled Adoption and Children: A human rights perspective. This is a well-organised report, and the table of contents demonstrates the organisation of the report very well. It also gives you some idea of the main points raised. After the table of contents, you will see the conclusion. The conclusion, at two pages, is appropriately 10% of the length of the report. It consolidates the main points of the report, leaving the reader with four strongly-phrased points that are memorable and comprehensive.
Table of contents
Summary
The Commissioner’s recommendations on adoption
Introduction
The current picture of adoption within, to and from European countries is one of very widely varying realities, but the background against which it takes place has some clear features.
Over the past 50 years, growing numbers of people have sought to meet their legitimate desire to found a family, or to take in a child who needs an alternative stable family environment, through adoption. In most cases, they have understandably been looking to adopt a very young child. To do so, people in many European countries have found it increasingly necessary to rely on opportunities to adopt a child from a country other than their own. However, the number of people seeking to adopt children considerably outweighs the number of young children who are in need of adoption and are declared adoptable. In contrast, older children and those with disabilities for whom adoption could be envisaged remain hard to place, and their numbers are far greater than those of people both willing and able to cater to their special needs.
The point has long since been reached where the wholly laudable willingness or legitimate desire to adopt a child often metamorphoses into unrealistic expectations that are expressed as effective demand for that relatively rare adoptable child. The pressures exerted, wittingly or unwittingly, because of the desire to adopt young children has led to increasingly documented instances of such children being procured for adoption by illegal means and for financial gain, particularly in the framework of intercountry adoption. Many of the systems and procedures that are in place at best do nothing to prevent these abuses and at worst may even facilitate them.
As a result, international agreements have been developed to address this changing face of adoption.
The standards and safeguards they establish are essentially directed towards ensuring four things:
These goals correspond to efforts to protect the human rights of the child, with application of the principle that the child’s best interests must be given paramount consideration in decisions to initiate adoption proceedings and in carrying them through. Determination of those interests involves thorough assessment of a wide range of factors and has to be carried out with full respect for all other rights. This process also enables the rights of birth parents to be preserved and the interests of prospective adopters to be respected.
Not only are the changes required to achieve these goals substantial, but they also cannot be brought about through the initiatives of one type of actor alone. The effectiveness of any measures to be taken by countries of origin will be jeopardised if pressures continue to be exerted by receiving countries. Unless agencies systematically refuse to operate in the framework of systems that are in clear violation of international norms, they may find themselves complicit in abuses. If prospective adopters do not receive accurate and dispassionate information on intercountry adoption needs they will not be able to adjust their plans and expectations accordingly. Thus, each actor in the process carries a particular responsibility, and all need to, and must, seek cooperation with one another to maximise the impact of their efforts.
As the next step in your assignment preparation, revise the conclusion of your report, or write a conclusion if you did not include one in your first draft. Remember to ensure that it is based on discussion within the body of your report.
Record any observations you have about this step in your Reflection File, including the length of time it took.
Recommendations are often included with a report's conclusion although they serve different purposes. Whereas a conclusion offers you the opportunity to summarise or review your report's main ideas, recommendations suggest actions to be taken in response to the findings of a report.
Recommendations suggest a way forward. In this way, they become tied to the next steps that follow after the report. With background reports, occasional papers and discussion papers, recommendations are offered as potential starting points for discussion. As a result, your recommendations provide an essential focus for the readers.
In any case, your report structure should lead up to the recommendations and provide justification for them. Your report should actually grow backwards from your recommendations. Having your recommendations accepted then becomes your statement of purpose.
Effective recommendations:
Do be sure to consult examples of the type of report you are writing to determine how best to present the recommendations. Resolutions can be very complex and draw on earlier resolutions and precedents. Our goal here is not to discuss recommendations at that level of complexity; rather, our intention is to focus on the basic principles of writing clear, coherent recommendations.
Review these recommendations. Although many are beyond the scope of the document you are working on for this course, they do demonstrate important components of resolutions in general.
The first example is a resolution that makes a recommendation to national governments.
The Committee of Ministers, in its composition, restricted to the representatives of the States parties to the Convention on the Elaboration of a European Pharmacopoeia (“the Convention”),
Recalling the Declaration and Action Plan adopted by the Third Summit of Heads of State and Government of the Council of Europe (Warsaw, 16-17 May 2005), Chapter III – “Building a more humane and inclusive Europe”, Article 1. “Ensuring social cohesion”, laying down in particular protection of health as a social human right and an essential condition for social cohesion and economic stability;
Recalling Resolution Res(59)23 of 16 November 1959 extending the activities of the Council of Europe in the Social and Public Health field on the basis of a Partial Agreement, and Resolutions Res(96)34 and Res(96)35 of 2 October 1996 revising the rules of the Partial Agreement;
Having regard to the decisions of the Committee of Ministers of 2 July 2008 (CM/Del/Dec(2008)1031) to dissolve the Partial Agreement in the Social and Public Health Field and to transfer activities related to cosmetics and food packaging to the European Directorate for the Quality of Medicines and HealthCare (EDQM) as of 1 January 2009, thereby rendering the EDQM responsible for developing harmonised approaches to ensure product quality and safety in the areas of cosmetic products and packaging materials for food and pharmaceutical products;
Having regard to the terms of reference of the Consumer Health Protection Committee (Partial Agreement) (CD-P-SC), as approved by the Committee of Ministers on 11 March 2009 (CM/Del/Dec(2009)1050) and renewed on 21 September 2011 (CM/Del/Dec(2011)1121);
Considering the efforts made over several years (under the former Council of Europe Partial Agreement in the Social and Public Health Field) to harmonise national provisions in the public health field and, in particular, in the sector of food contact materials;
Considering the health risk posed to humans by metals and alloys that are used in food contact materials and articles because of the release of metal ions into foodstuffs;
Taking into account Regulation (EC) No. 1935/2004 of the European Parliament and of the Council of 27 October 2004 on materials and articles intended to come into contact with food, Regulation (EC) No. 2023/2006 on good manufacturing practice for materials and articles intended to come into contact with food and Regulation (EC) No. 852/2004 on the hygiene of foodstuffs, which although not binding for all of the States Parties to the Convention, should nevertheless be applied by all;
Taking into account that the Guidelines on Metals and Alloys first published by the Council of Europe on 3 February 2001 and revised on 13 February 2002 have provided useful information and support to professionals in the food contact material industry, national authorities and other stakeholders that are involved in ensuring compliance with the provisions of the aforementioned Regulation (EC) No. 1935/2004 and in particular, its general requirements laid down in Article 3 (1);
Considering that, in the absence of specific requirements at the European level for metals and alloys used in food contact materials and articles, a Technical Guide has been produced by the Committee of Experts on Packaging Materials for Food and Pharmaceutical Products (P-SC-EMB) that supersedes the aforementioned guidelines;
Taking note that this Technical Guide will be regularly updated by the P-SC-EMB and approved by the Consumer Health Protection Committee (CD-P-SC, Steering Committee under the responsibility of the Committee of Ministers) and published under the aegis of the European Directorate for the Quality of Medicines and HealthCare (EDQM);
Being of the opinion that each member State, faced with the need for provisions in this field, will benefit from harmonised provisions at the European level,
Recommends to the governments of member States Parties to the Convention that they adopt legislative and other measures aimed at reducing the health risks arising from consumer exposure to certain metal ions released into food from the contact with metals and alloys during manufacture, storage, distribution and use according to the principles and guidelines set out in the Technical Guide on Metals and Alloys used in food contact materials and articles. These recommendations shall not prevent governments from maintaining or adopting national measures that implement stricter rules and regulations.
Resolution CM/Res(2013)9 on metals and alloys used in food contact materials and articles
(Adopted by the Committee of Ministers on 11 June 2013 t the 1173rd meeting of the Ministers’ Deputies)
The second example comes from the report of a group of specialists on the promotion of gender mainstreaming. These are more informal recommendations, growing out of the report the specialists wrote.
The group recommended that the [organisation name] should continue their work on this issue, develop strategies for the integration of gender mainstreaming at school, and that:
Read through the recommendations below. Each of the recommendations contains at least one flaw. Identify the flaw, and rewrite the recommendation. You should base your comments and revisions on the writing effective recommendations principles on the previous page.
Interactive networks for exchanging good practice at European level should be set up.
The recommendation is not directed at any group or individual. The description is not specific.
The [organisation] should create, publicise and maintain an interactive database of European best practices.
Because there have been so many failures in the implementation of this practice, we recommend that [organisation] introduce a more rigorous monitoring process and system of reports.
The justification provided (because there have been many failures) is inappropriate and vague.
We recommend that [organisation] introduce a more rigorous monitoring process and system of reports.
To allow substantive issues to be covered, papers should be provided in advance, with an agenda, so that participants have time to prepare and have a more productive discussion.
The recommendation is not directed at any group or individual. Given the variety of suggestions, it may be that several different individuals would need to be involved. None of the suggestions are specific.
Conference organisers should distribute both the agenda and papers for prereading at least 30 days in advance of the meeting. Conference participants should be required to submit their papers for review at least 60 days in advance.
If your report lends itself to having recommendations review them now. If you can improve them in the light of the points covered in this section and the examples given.
Record any observations you have about this step in your Reflection File . Also, record the length of time it took for this step.
The ability to capture your main points in summary form is the key to getting your message across and achieving your desired response from your reader. A well-written summary will encourage readers to tackle your document or, at a minimum, to find details within it relevant to their needs. A poor summary will minimise your chances of having your work read.
You should consider including summaries wherever possible even for short reports and even if it is not mandatory. A well-written summary prepares your reader for the detail of your report and increases your chances of at least getting across your main ideas if the report is just skimmed. Interestingly, the increased use of the Internet for posting reports is also increasing the use of summaries as many reports are being introduced with a summary on a webpage. In a case like this, it is critical that your summary provides a brief but comprehensive rendering of the report.
Other terms similar to summary that you may come across in your report writing work include:
Summaries and executive summaries serve the same purpose: they provide a brief version of a longer report. An executive summary, as the name suggests, targets a reader who makes funding, personnel or policy decisions and needs information quickly and efficiently. Summaries should be informative and not only descriptive. That is, they should both describe the scope of the report and present what is in it. For example, an executive summary should include the recommendations, not just say ”Six recommendations were made”.
These guidelines should help you create effective summaries regardless of the size of the task. Summaries must:
In this example, you will look at a table of contents and summary, then evaluate the effectiveness of the summary.
Executive summary
Displaced persons in XXXX and XXX
Review the summary with the checklist. When you have made notes on each aspect, click to see our suggestions.
| Your response | |
|---|---|
| Be written in well-constructed paragraphs | |
| Yes. The first four paragraphs of the summary describe the mission, the background to the situation, the current situation and what needs to be done now. Specific relevant principles make up the rest of the summary. The paragraphs are clear, and each has a clear topic sentence. | |
| Your response | |
|---|---|
| Follow an introduction-body-conclusion structure and be self-contained | |
| Yes. The writer chose a chronological approach to the summary. The principles can be viewed as a conclusion. | |
| Your response | |
|---|---|
| Include purpose, findings and recommendations | |
| Yes. The purpose is outlined in the first paragraph, with findings in the second two paragraphs. Recommendations conclude the summary. | |
| Your response | |
|---|---|
| Include only what is essential | |
| Yes. In this case, the report is several pages in length. This summary provides the essentials. | |
| Your response | |
|---|---|
| Not assume complete background knowledge | |
| Yes. A reader unfamiliar with the situation could learn about it from the summary. | |
This summary of a Project on Criminal Assets Recovery (CAR) was prepared in the Directorate General of Human Rights and Legal Affairs, Council of Europe. The summary is an excellent example of a project summary. In this case, the summary provides a brief, yet comprehensive, overview of a project scheduled to last for 36 months at a cost of over €2 million. This is a good illustration of the fact that the length of a summary does not indicate the significance of the project.
This particular summary is announcing the beginning of a project. It is very similar, though, to the types of summary of a project plan that funding agencies need to see before a project can be funded. You will note that many of the components of an introduction are included in this summary.
The purpose of this project is to enhance the institutional capacity and efficient functioning of the Directorate for Management of Seized and Confiscated Assets at the Ministry of Justice, the Financial Investigation Unit of the Ministry of Interior as well as other key institutions involved in the search, seizure, management and confiscation of the proceeds from crime in [country].
Economic and organised crime, corruption and money laundering are serious threats to economies, democracy and the rule of law across the world. [Some parts of] Europe are particularly vulnerable to these threats for geographical, political and historic reasons.
Criminal activity generates proceeds; the amount of which is difficult to address. Development of systems to search, seize and confiscate criminally gained assets is a matter of urgency and one of the most effective ways not only to recover the assets that can be used to fund public expenditures and compensate the crime victims but also to satisfy the sense of justice and practically apply the principle that crime should not pay.
This project builds on the results of the previous joint projects funded by the European Union and implemented by the Council of Europe such as the CARDS Regional Police Project (CARPO – 2004-2007), Project against Economic Crime and Money Laundering in [country] (PACO-XXX– 2005-2007), and Support to Prosecutor's Network in XXX Europe (PROSECO 2008-2010).
Through its five outputs the project shall :
The project budget is € 2,140,000 and it will last 36 months. It is funded by the European Union under IPA 2009 and implemented by the Council of Europe through a Project Team in XXX supervised and supported by the Economic Crime and Information Society Department in Strasbourg.
It is expected that by the end of this project, the assets recovery system in [country] will be fully operational, which will be reflected by the significant increase in the amount of seized and confiscated criminal assets.
Try this approach for writing a summary.
While the summary is placed first in a document, it is usually the last item written, so you should do this once you have completed your entire report. You'll notice that this process is very similar to the process of writing any document.
You will also find this process helpful if you are ever asked to summarise a long document for a web page. The important components of a summary remain the same no matter what purpose it is intended for.
Read through your completed document from beginning to end (never attempt to write a summary before the document is completed). Immediately write down the main purpose of the document in a short paragraph.
Reread the document but this time with pen in hand or with a new document file open. As you find the main points, summarise them in a few words (identifying topic sentences in paragraphs should help). Do not write down chunks of text from the document. Paraphrasing is much better than copying and pasting since it will ensure you are concise.
Note any conclusions and recommendations that are made. Think about the reader and your purpose in writing the document.
Write a first draft of your summary from your notes without referring to the main document.
Reread the document and make changes to your summary draft if you discover omissions or faulty emphasis.
Revise your draft to improve paragraph structure and flow between paragraphs.
Do macro- and micro-edits and proofread your summary.
By now you should have a draft report complete with a revised introduction, conclusion and set of recommendations (if appropriate to your type of report). Now you should write a summary for your report. Remember that it should be in proportion to the length of your report. For example, if your report is within the recommended 6-12 pages the summary should range from a third of a page to one page long.
Record any observations you have about this step in your Reflection File. Also, record the length of time it took for this step.
Since the skills of summary writing are so significant for writers, you should write an executive summary for your document even if one would not usually be required.
The Council of Europe Style Guide provides extensive information on the appropriate way to cite other authors and record them in your reference list. Be sure to follow the recommendations of the style guide.
Although the types of reporting tasks covered in this module vary greatly in function and form, they do have some common elements:
You are now two-thirds of the way through this module. If you have been working through the module in sequence and finishing off each part of your report as it has been discussed in the module then you should be far along in the writing process. How is it going?
Don't forget to keep your Reflection File up to date with observations, reflections and recordings of the writing process.
Remember, your tutor is there if you need to refocus or catch up or just to stay in contact.
Omit needless words. Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts.
William Strunk, Jr. - Elements of Style, rule 17
Good organising and drafting skills will ensure that you can write a report or proposal that has a coherent structure and has been well thought out and planned. As you have completed the draft of your document and worked through the sections in this module, you have kept both your reader and your purpose in writing the document in mind. Your goal so far has been making sure you are writing a document that will achieve your purposes.
Now it is time to focus on your editing skills - that is, the process of making your draft ready for its final presentation. This involves reviewing your work with close attention to make your writing clearer, more accurate and precise and to remove any barriers that may cause difficulties for your readers and distract them from your purpose.
To complete this section, you will return to your assignment document for a final review. This section provides a list of editing and writing resources and checklists for both macro- and micro-editing as discussed in Module 1.
Summarising skills are not just for writing summaries. Reports often must explain complex situations briefly; proposals often must meet a tight page limit. The same skills that enable you to write a succinct executive summary can help you throughout your document.
If you must reduce your word count significantly, it is easiest to focus on removing whole sentences or paragraphs rather than just cutting words. Be ruthless. Look at your purpose and your main message. Is the paragraph really necessary to ensure the reader accepts the main message? If it isn’t really necessary – if you have already made the point clearly and already provided evidence – cut it. Avoid the nice to know and focus on what readers really need to know in order to understand your point.
Set a definitive goal for your word count reduction. For example, you may decide to reduce a section or page by 30%. Knowing how much you need to reduce by will help you decide how and where to cut back. Referring to earlier versions of the document you have written will help you determine appropriate length for each section. Remember, though, few readers will object if your version is a bit shorter.
At the sentence level, look for long-winded expressions, repetition and noun-based phrases. Use your skills to turn these into direct, succinct sentences.
You are almost at the end of this journey. It's time to take a final critical look at the document you have produced. It is time to shift from a writer's view to a reader's view in order to edit and proofread well.
Focus on specific issues in turn while you are revising. It is easy to get caught up in your own work. You may find yourself reading without really paying attention to the details. An easy way to avoid this is to read through the document multiple times, looking for specific issues each time. For example, you might scan the document first looking for omissions or errors of fact. Then, you might scan rapidly looking for instances of repetition. Focusing on a specific issue, either mechanical or content-related, can help you distance yourself from the work of writing and your own convictions that you’ve done a good job.
Approach your first draft with the objective of improving its quality. Be your own most critical reader. You should do the following.
Remember: it has been said that a writer's best tool is the wastepaper basket.
The following checklist should help you review your overall structure and organisation of your report.
You worked on micro-editing in the first module in considerable detail. If you would like to review the things to look for when micro-editing, click here to go back to the last section of Module 1.
Ensure that all the mechanical elements in your draft are correct: sentence structure, grammar, punctuation, spelling and word usage. Consult your style guide for anything you are not sure of.
Inconsistency in minor things like heading style and numbering can be a real distraction for your reader. One way to ensure this consistency is to use a checklist to help you define what you need to look out for as you edit your document. Consider the following sample checklist as a good starting point. You can add or change anything to suit your own purposes.
Module 1 provided some guidelines on proofreading techniques to help you catch the small editorial errors that can make a document look unprofessional or hastily written. Remember, you can always review Module 1 for a reminder of this.
After you have completed all macro- and micro-editing tasks, you will need to proofread your report.
Following is a brief checklist of items to include for proofreading. Remember to check with your department to see if they have their own checklist for you to follow.
Style
Numbers
Visuals
Record any observations you have about this step in your Reflection File. Also, record the length of time it took for this step.
Add up the time you have taken to complete all the steps in producing your report. Make a final comment on the overall process and record any learnt lessons.
You are now ready to submit your report to your tutor for feedback and assessment.
Your assignment for Module 2B consists of a complete report or proposal, plus documents used in planning the report or proposal.
Submit your reader analysis and report outline when you have completed Assignment Preparation Task 5.
Submit your complete report or proposal once you are finished the course activities. Your tutor will review your work and provide you with feedback. Remember that revision based on feedback from critical readers is an important part of the writing process; do not feel discouraged if your tutor asks you to revise and resubmit your documents.
Well done! You have spent several hours over the past few weeks thinking deeply about your writing. This kind of dedication and focus leads to improvement, no matter what type of writing you usually do.
What’s next? It is our hope that you will continue to apply the tools you have learned in this course. Here are three suggestions for steps you can take:
Improving your writing is an ongoing process. If you continue to focus on it, your writing will improve. It may be a struggle, but with continuing effort, success will be your reward.
Never, never, never give up.
Winston Churchill